We provide IBM servers maintenance services and global support in 193 countries. Supply of original parts and SLA with response time 24 / 7 - 365 days.
We provide IBM servers maintenance services and global support in 193 countries. Supply of original parts and SLA with response time 24 / 7 - 365 days.
Upgrade of controller cards, HDD, memories, processors, supplies, tape drives.
Firmware updates, drive, BIOS, software installation, operating systems plus server virtualization.
Accompaniment necessary after the opening of the call, supply of parts with logistics centers distributed throughout the world. Technicians available 24 hours a day in 193 countries, performing corrective and preventive maintenance on IBM servers.
Real-time ticket updates 24 hours a day with trilingual call center.
• Consultation and comprehensive end to end Server lifecycle management
• Break-fix solutions for server, storage and other types of IT hardware
• Flexible support for ad-hoc needs and contingencies
• Pro-active and reactive monitoring of servers
• Incident management, Problem management, Change Management
• Vendor management including server hardware procurement and installation
• IBM Power System
• IBM Power Enterprise Systems
• IBM PurePower System
• IBM Elastic Storage Server (ESS)
• IBM Power System for High Performance Computing
Open a ticket for your IBM Server Storage Blade and Tape Library out of warranty. We serve in 160 countries. 24 hour technicians available.
We work with all IBM Server models, Storage arrays, Blades and Tape Library.